Henry Primeaux Kia in Tulsa, Oklahoma - Customer Service and attitude

Not resolved

We bought a 2008 Sonernto brand new. In the first year it was towed to the dealership 4 times. One of the times it was taken in, it acquired quite noticable body damage, which the dealership refused to pay for.

Just took it in again today, and we were told by Henry Primeaux's daughter that sometimes cars just have problems, and how that was not a significant problem. She told us they used to have a Buick dealership and about the probelems that some of those cars had many years ago. I said, "fix the car its out front it's still running, because we can't turn it off or it won't start again", and she said "You need to take it around the back, I'm too busy." We were told that we could pay for the repairs, because 2 years and 30,000 miles later it's not under warranty.

Primeaux, you don't know how to run a business, that is why you keep jumping from automobile to autombile. You will sink.

Monetary Loss: $20.

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